Copyright & IP Complaint Policy

1. Commitment to Intellectual Property

Lovora complies with the Indian Copyright Act, 1957, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and general international copyright standards (including the principles of the Digital Millennium Copyright Act / DMCA).

We expect all creators using Lovora to respect intellectual property rights. It is our policy to expeditiously remove or disable access to any photograph, artwork, or text upon receiving a valid, substantiated notice of infringement from the copyright holder or their authorized agent.

2. Requirements for Submitting an Infringement Notice

If you believe that your copyrighted work (e.g. professional photograph, graphic illustration, or literary text) has been copied and uploaded to a Lovora gift without authorization, please submit a formal written notice containing all of the following elements:

3. Where to Submit the Notice

Please send completed copyright notices to our designated contact point:

• Email: lovora.space@gmail.com
• Subject Line: [COPYRIGHT CLAIM] - Urgent Takedown Notice
• Response SLA: Valid notices are typically reviewed and acted upon within 24 to 48 business hours of receipt.

4. Takedown Actions & Creator Notification

Upon receiving a compliant notice, Lovora will promptly disable access to the infringing gift or photograph. We will also make a reasonable effort to notify the creator who uploaded the material, providing them with a copy of the takedown notice so they may submit a counter-notification if they believe the removal was a mistake.

5. Counter-Notification Procedure

If you are a gift creator and believe your content was disabled or removed as a result of a mistake, misidentification, or that you hold a valid license/fair dealing defense, you may submit a counter-notification containing:

1. Identification of the material that was removed and the gift link where it previously appeared.
2. Your full legal name, physical address, telephone number, and email address.
3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
4. A statement consenting to the jurisdiction of the competent courts in India and that you will accept service of process from the original complainant.
5. Your physical or electronic signature.

If a valid counter-notification is received, we will forward it to the original complainant. If the complainant does not notify us within 10 to 14 business days that they have filed a legal action seeking a court order against the creator, we may restore the material.

6. Repeat Infringer Policy

In accordance with our Acceptable Use Policy, Lovora reserves the right to terminate accounts and block Google IDs of users who are determined to be repeat infringers of intellectual property rights.